Last Updated: July 2026
Welcome to Adore Sleep. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing, browsing, or placing an order through our website, you agree to comply with and be bound by these terms. Please read them carefully before using our services.
General
- These Terms & Conditions apply to all visitors, customers, and users of the Adore Sleep website.
- By accessing or using our website, you acknowledge that you have read, understood, and agreed to these terms.
- We reserve the right to modify, update, or replace any part of these Terms & Conditions at any time. Any changes will be effective immediately upon posting on this page.
Products & Orders
- All products displayed on our website are subject to availability.
- We reserve the right to discontinue or modify any product without prior notice.
- Product specifications, dimensions, colors, images, and descriptions are provided as accurately as possible. However, slight variations may occur due to photography, manufacturing processes, or screen display settings.
- We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, suspected fraud, or incorrect information provided by the customer.
Pricing & Payment
- All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
- Applicable taxes will be charged as per government regulations.
- We accept secure online payments through trusted payment gateways, including credit/debit cards, UPI, net banking, wallets, and other available payment methods.
- Payment information is processed securely through encrypted SSL technology. Adore Sleep does not store your complete payment details.
Shipping & Delivery
- Orders are processed within the estimated timelines mentioned on the product page.
- Delivery timelines may vary depending on your location and logistics availability.
- While we strive to deliver your order on time, unforeseen circumstances such as weather conditions, transportation delays, or force majeure events may affect delivery schedules.
- Customers are responsible for providing accurate shipping information. Additional charges may apply for incorrect or incomplete delivery details.
Returns & Refunds
Customer satisfaction is important to us.
- Return and replacement requests must be initiated within the eligible return period mentioned in our Return Policy.
- Returned products must be unused, undamaged, and returned with original packaging, accessories, and invoice.
- Refunds, where applicable, will be processed to the original payment method after successful inspection of the returned product.
- Shipping charges are non-refundable unless the return is due to a manufacturing defect or an error on our part.
Please refer to our Return & Refund Policy for complete details.
Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Product images
- Graphics
- Website design
- Icons
- Text
- Videos
- Illustrations
- Product descriptions
are the exclusive property of Adore Sleep and are protected under applicable intellectual property laws.
Unauthorized reproduction, copying, distribution, or commercial use is strictly prohibited.
Warranty
Selected Adore Sleep mattresses are covered by a manufacturer’s warranty as specified on the respective product page.
The warranty covers manufacturing defects only and does not include:
- Normal wear and tear
- Improper usage or mishandling
- Physical damage, burns, cuts, or stains
- Damage caused by improper bed support or storage
- Comfort preference after purchase
Warranty claims are subject to inspection and verification.
Prohibited Use
You agree not to use this website for any unlawful or prohibited purpose, including but not limited to:
- Violating any applicable laws or regulations
- Uploading malicious software, viruses, or harmful code
- Attempting unauthorized access to our systems
- Misusing our website or interfering with its functionality
- Infringing upon intellectual property rights
- Providing false or misleading information
- Engaging in fraudulent activities
Limitation of Liability
Adore Sleep shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required by applicable law.
Our total liability shall not exceed the amount paid by the customer for the purchased product.
Privacy
Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the competent courts in Vadodara, Gujarat, India.
Contact Us
